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Mastering the Art of Customer Support:

Mastering the Art of Customer Support:

$9.99

$56

Unlock the secrets to exceptional customer support with our course, "Mastering the Art of Customer Support." Learn the skills, strategies, and best practices that will help you provide top-notch service and build lasting customer relationships. Elevate your support game and become a customer service champion.

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Has discount
Expiry period Lifetime
Made in English
Last updated at Tue Jan 2024
Level
Advanced
Total lectures 56
Total quizzes 0
Total duration Hours
Total enrolment 0
Number of reviews 0
Avg rating
Short description Unlock the secrets to exceptional customer support with our course, "Mastering the Art of Customer Support." Learn the skills, strategies, and best practices that will help you provide top-notch service and build lasting customer relationships. Elevate your support game and become a customer service champion.
Outcomes
  • Acquire a deep understanding of customer-centricity and its significance in modern businesses.
  • Develop exceptional communication skills, including active listening and empathetic responses.
  • Master multi-channel support techniques, ensuring consistent service delivery across all customer touchpoints.
  • Gain proficiency in problem-solving and resolution, enhancing customer satisfaction.
  • Learn to proactively support customers, anticipate their needs, and turn feedback into actionable improvements.
Requirements
  • Access to a computer or mobile device with internet connectivity.
  • Basic computer skills and familiarity with web browsing.
  • An eagerness to learn and a commitment to improving customer support skills.
  • A notepad or note-taking tool to jot down important concepts and strategies.
  • A willingness to participate actively in discussions and practical exercises.

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