Privacy Policy

1. Introduction
   1.1. Overview
   1.2. Scope of Privacy Policy
   1.3. Changes to Privacy Policy
   1.4. Contact Information
2. Information We Collect
   2.1. Personal Information
   2.2. Non-Personal Information
   2.3. Cookies and Tracking Technologies
   2.4. Information from Third Parties
3. How We Use Your Information
   3.1. Providing Educational Services
   3.2. Personalization and Recommendations
   3.3. Communication
   3.4. Analytics and Research
   3.5. Legal Compliance
   3.6. Marketing and Promotions
4. Information Sharing and Disclosure
   4.1. Sharing with Educational Partners
   4.2. Sharing with Service Providers
   4.3. Legal Requirements
   4.4. Business Transfers
   4.5. Consent and Control
5. Data Security
   5.1. Security Measures
   5.2. Data Retention
   5.3. Third-Party Links
   5.4. Children's Privacy
6. Your Rights and Choices
   6.1. Access to Your Information
   6.2. Correction and Deletion
   6.3. Opting Out
   6.4. Do Not Track Signals
   6.5. Account Closure
7. International Data Transfers
   7.1. Data Transfer Mechanisms
8. California Privacy Rights
9. European Union (EU) Data Subjects
   9.1. Data Protection Officer
   9.2. GDPR Rights
   9.3. Legal Basis for Processing
   9.4. International Data Transfers
10. Changes to Your Information
11. Contact Us

1.1. Overview

Welcome to the Nrgskillz Privacy Policy. Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy is designed to inform you about how we collect, use, share, and protect your information when you use our website, services, and educational offerings.

At Nrgskillz, we are committed to providing accessible and high-quality education while safeguarding your privacy rights. We believe that transparency and clarity in our data handling practices are essential to building trust with our learners, partners, and the wider community.

This Privacy Policy outlines:

• The types of information we collect and how we collect it.
• How we use your information to provide educational services and enhance your learning experience.
• The circumstances under which we may share your information with third parties.
• Your rights and choices regarding your personal information.
• Our commitment to data security and protection.
• Specific provisions for residents of California and the European Union (EU).

We encourage you to read this Privacy Policy carefully to understand how your information is processed and to make informed decisions about your privacy. By using our services, you consent to the practices described in this policy.

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please don't hesitate to contact us. You can find our contact information in the "Contact Us" section of this Privacy Policy.

Thank you for entrusting Nrgskillz with your educational journey, and for allowing us to be a part of your pursuit of excellence.

1.2. Scope of Privacy Policy

This Privacy Policy applies to the collection, use, and protection of your personal information when you interact with Nrgskillz, including but not limited to:

1. Visiting our website (nrgskills.com) or any subdomains.
2. Enrolling in and accessing our online courses, educational materials, and related services.
3. Creating an account or profile on our platform.
4. Communicating with us through various channels, including email, chat, or social media.
5. Participating in surveys, promotions, or contests conducted by Nrgskillz.
6. Interacting with our mobile applications, if applicable.
7. Collaborating with us as an instructor, partner, or content creator.
8. Accessing and using any other features or services provided by Nrgskillz.

Please note that this Privacy Policy does not govern the practices of third-party websites, applications, or services that may be linked to or integrated with Nrgskillz. We encourage you to review the privacy policies of such third parties when you interact with them.

By using any of the services provided by Nrgskillz, you are consenting to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using our services.

1.3. Changes to Privacy Policy

At Nrgskillz, we may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws and regulations. We will notify you of any material changes to this policy through prominent notices on our website or by sending a notification to your provided contact information, such as email.

We encourage you to review this Privacy Policy regularly to stay informed about how we are processing your personal information. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised Privacy Policy.

If you do not agree with the terms of the updated Privacy Policy, you may choose to discontinue using our services. If you have any questions or concerns about the changes or need further clarification, please do not hesitate to contact us using the contact information provided in this Privacy Policy.

Nrgskillz is committed to keeping your personal information safe and treating it in accordance with the most recent Privacy Policy. Your privacy and trust are important to us, and we strive to maintain the highest standards in data protection and transparency.

1.4. Contact Information

If you have any questions, concerns, requests, or inquiries regarding this Privacy Policy or the way we handle your personal information, please feel free to contact us using the following contact details:

Nrgskillz

• Address: [Insert Physical Address]
• Email: info@nrgskills.com
• Phone: [Insert Contact Phone Number]

Please ensure that your inquiries or requests are specific and include your contact information so that we can respond to you effectively. We will make every effort to address your concerns promptly and efficiently.

If you have concerns about the way we handle your personal information and believe that your privacy rights have not been adequately addressed, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Thank you for your trust in Nrgskillz. We are committed to safeguarding your privacy and providing you with the highest standards of service.

2.1. Personal Information

At Nrgskillz, we collect and process personal information that you voluntarily provide to us. "Personal information" refers to data that can be used to identify an individual, either directly or indirectly. The types of personal information we may collect include, but are not limited to:

1. Contact Information: This may include your name, email address, mailing address, and phone number, which we use to communicate with you and provide our services.
2. Account Information: When you create an account with us, you may provide a username, password, and other account details for authentication and personalized access to our platform.
3. Profile Information: You may choose to provide additional information to enhance your profile, such as a profile picture, bio, or professional credentials.
4. Payment Information: If you make purchases on our platform, we collect payment information, including credit card or other payment method details, to process your transactions securely.
5. Educational Information: This may include your educational background, qualifications, and learning preferences, which help us tailor our educational offerings to your needs.
6. Communication Data: We collect information related to your interactions with us, such as email correspondence, chat logs, and feedback provided through our platform or customer support channels.
7. Device and Usage Information: We gather data about the devices you use to access our services and your interactions with our platform, including IP addresses, browser type, operating system, and usage patterns.
8. Location Information: We may collect your approximate geographic location when you use our mobile applications or consent to location tracking for specific features.
9. User-Generated Content: Content you create, post, or share on our platform, such as comments, reviews, and assignments, is stored and associated with your account.
10. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect information from those accounts in accordance with your privacy settings.
11. Other Information: Any additional information you choose to provide or that is necessary for the purpose of delivering our educational services.

We collect personal information to provide our educational services, personalize your learning experience, improve our platform, and communicate with you effectively. We handle your personal information in accordance with applicable data protection laws and our commitment to safeguarding your privacy.

It's important to note that you have control over the personal information you choose to share with us. You can update, modify, or delete your information through your account settings, or you may contact us for assistance.

2.2. Non-Personal Information

In addition to personal information, Nrgskillz collects non-personal information that is not directly associated with or used to identify individuals. Non-personal information is typically aggregated or anonymized data that helps us improve our services and better understand user preferences. Examples of non-personal information we may collect include:

1. Usage Data: Information about how you interact with our platform, such as the pages you visit, the duration of your visits, the features you use, and the actions you take within our services.
2. Device Information: Technical data about the devices you use to access our platform, including device type, operating system, browser type, screen resolution, and device identifiers.
3. Geographic Data: General geographic location data, such as the country or city from which you access our platform, which helps us analyze regional usage patterns.
4. Aggregated Analytics: Statistical information and metrics related to the performance of our website and services, user demographics, and overall user behavior. This data is typically anonymized and used for research and analysis.
5. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, preferences, and session data. You can manage your cookie preferences through your browser settings.
6. Referral Data: Information about how you arrived at our platform, such as referral URLs or search engine queries, to help us understand how users find and access our services.
7. App and Feature Usage: Data about your interactions with our mobile applications, including app usage, feature preferences, and crash reports (if applicable).

Non-personal information is used primarily for analytics, research, and platform optimization. It helps us improve the quality of our services, enhance user experience, and make informed decisions about content, features, and technical improvements. Importantly, non-personal information does not identify you as an individual and is not used for direct marketing purposes.

We may use third-party analytics and tracking services to collect non-personal information, and such services may use their own cookies and technologies. Please refer to our Cookie Policy for more information on how we use cookies and your cookie management options.

Your use of our platform implies consent to the collection and use of non-personal information as described in this Privacy Policy. If you have concerns or questions about non-personal information collection, please contact us using the provided contact information.

2.3. Cookies and Tracking Technologies

At Nrgskillz, we use cookies and similar tracking technologies to enhance your experience on our platform and gather information about how you interact with our website and services. This section provides an overview of these technologies and how they are used:

2.3.1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are commonly used to store and retrieve information, enabling websites to recognize your device and remember certain information about your preferences and activities.

2.3.2. Types of Cookies We Use

Essential Cookies:

These cookies are necessary for the core functionality of our website. They enable you to navigate our site and use essential features such as secure login and course enrollment. Without these cookies, certain parts of our platform may not function correctly.

Analytics Cookies:

We use analytics cookies to collect data about how users interact with our platform. This information helps us understand user behavior, improve our services, and optimize content and features based on user preferences. Analytics cookies do not collect personal information and are used solely for statistical analysis.

Advertising and Marketing Cookies:

We may partner with third-party advertising networks to display targeted ads to you based on your interests and browsing behavior. Advertising cookies track your online activity to provide you with relevant ads. You can manage your ad preferences through your browser settings or opt-out of personalized ads through ad network settings.

2.3.3. Your Cookie Preferences

You have the option to manage your cookie preferences through your browser settings. You can typically configure your browser to accept, reject, or delete cookies. However, please be aware that blocking or deleting cookies may impact your ability to fully access and use our platform.

2.3.4. Third-Party Cookies

Some cookies used on our platform are provided by third-party service providers. These third parties may collect and process information in accordance with their own privacy policies. We encourage you to review the privacy policies of these third parties for more information on their data handling practices.

2.3.5. Consent to Cookie Usage

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy. You also acknowledge that you have the option to manage your cookie preferences through your browser settings.

For more detailed information about our cookie usage, including a list of specific cookies we use, their purposes, and their duration, please refer to our Cookie Policy on our website.

If you have any questions or concerns about our use of cookies and tracking technologies, please don't hesitate to contact us using the provided contact information.

2.4. Information from Third Parties

In addition to the information you provide directly to Nrgskillz, we may also collect and receive information from third-party sources. This section outlines the types of information we may obtain from third parties and how we use this data:

2.4.1. Types of Information Obtained

Educational Partners and Institutions:

• We may receive information about your educational background, qualifications, and enrollment status from educational institutions, partners, or organizations with which we collaborate to provide accredited courses.

Social Media and Authentication Services:

• If you choose to log in to our platform using social media credentials or third-party authentication services, we may collect information such as your name, email address, and profile picture, as permitted by your social media settings.

Payment Processors:

• Payment information provided during transactions is processed by third-party payment processors. We receive confirmation of successful payments but do not store or retain your full payment card details.

Advertising and Marketing Partners:

• We may receive analytics and demographic data from advertising and marketing partners to better understand the effectiveness of our marketing efforts and user demographics.

2.4.2. How We Use Third-Party Information

The information obtained from third parties is used primarily to enhance our educational services, improve user experience, and ensure the accuracy of your profile. We use this information for the following purposes:

• To verify and validate your educational qualifications and enrollment status for accredited courses.
• To facilitate the authentication process when you choose to log in using third-party credentials.
• To process and confirm payment transactions securely.
• To tailor our marketing and communication efforts based on user demographics and preferences.

We handle third-party information in accordance with this Privacy Policy and applicable data protection laws. We do not sell or share this information with unrelated third parties for direct marketing purposes.

2.4.3. Your Control Over Third-Party Information

You have control over the information obtained from third parties as follows:

• You can manage the information shared through third-party authentication services by adjusting your social media or authentication settings.
• Payment information is managed through the secure payment processor you choose during transactions.
• Marketing preferences can be updated through your account settings on our platform.

If you have questions or concerns about third-party information collection or usage, please contact us using the provided contact information.

3.1. Providing Educational Services

At Nrgskillz, we collect and use your personal information to deliver high-quality educational services tailored to your needs. This section outlines how we utilize your information to provide you with a fulfilling learning experience:

3.1.1. Course Enrollment and Progress

• We use your personal information, including contact details and educational preferences, to facilitate your enrollment in courses, track your progress, and provide you with course-related updates and notifications.

3.1.2. Personalized Learning

• Your information helps us personalize your learning experience. We analyze your educational background, course choices, and learning behaviors to recommend courses, resources, and content that align with your goals and interests.

3.1.3. Communication

• We may use your contact information, such as email, to communicate with you regarding course updates, important announcements, and administrative matters related to your enrollment and use of our platform.

3.1.4. Learning Support

• To enhance your learning experience, we may use your information to provide learner support, answer your queries, and offer assistance when you encounter difficulties using our platform or course materials.

3.1.5. Assessment and Certification

• Your personal information is used for the administration of assessments, examinations, and certifications, where applicable. This includes verifying your identity and eligibility for certifications.

3.1.6. Quality Improvement

• We may analyze aggregated data and anonymized information to improve the quality of our courses, assess the effectiveness of our teaching methods, and enhance the overall educational experience for all learners.

3.1.7. Academic Research

• In some cases, your data may be used for academic research and studies aimed at improving education and learning outcomes. Such research is conducted in a way that ensures the privacy and anonymity of individual learners.

3.1.8. Legal Compliance

• We may use your information to comply with legal obligations, respond to legal requests, or protect our rights, property, and safety, as required by applicable laws and regulations.

Our use of your personal information for providing educational services is rooted in our commitment to delivering accessible, high-quality education that empowers learners to achieve their goals. We prioritize your privacy and adhere to strict data protection standards in all aspects of our educational services.

3.2. Personalization and Recommendations

At Nrgskillz, we are dedicated to enhancing your learning experience by personalizing our educational services to meet your individual needs and preferences. This section describes how we use your information for personalization and course recommendations:

3.2.1. Tailored Content

• We utilize your personal information, including your educational background, course history, and learning behaviors, to customize the content and resources presented to you on our platform. This personalization aims to provide you with relevant and engaging educational materials.

3.2.2. Course Recommendations

• We analyze your interactions with our platform, such as the courses you've enrolled in, completed, or shown interest in, to make informed course recommendations. These recommendations are designed to help you discover courses that align with your interests and goals.

3.2.3. Adaptive Learning

• Your progress in courses is tracked and analyzed to offer adaptive learning experiences. We may adjust the difficulty of course materials or provide additional support based on your performance, ensuring an optimal learning journey.

3.2.4. Communication and Updates

• We may send you personalized communications, such as emails or notifications, with course recommendations, learning tips, and updates relevant to your educational journey.

3.2.5. User Engagement

• Your interactions with our platform, including course ratings, reviews, and feedback, contribute to our understanding of your preferences. This information helps us refine our recommendations and improve course offerings.

3.2.6. Data Analysis

• We employ data analysis techniques to gain insights into user behavior and preferences. These insights are used to continually refine our content, features, and user experience.

Our commitment to personalization is aimed at providing you with a tailored and effective learning experience. We prioritize your privacy throughout this process, and our use of personal information is conducted in accordance with this Privacy Policy and applicable data protection laws.

You have the option to control some aspects of personalization through your account settings, and you can adjust your preferences at any time to align with your learning goals.

3.3. Communication

Effective communication is essential to ensure that you have a seamless and informed learning experience at NrgSkillz. This section details how we use your information for communication purposes:

3.3.1. Course Updates and Notifications

• We may use your contact information, such as your email address, to send you important course updates, announcements, and notifications related to your enrolled courses. These communications are essential to keep you informed about changes, schedules, and assignments.

3.3.2. Platform Announcements

• From time to time, we may send platform-wide announcements or news that may impact all users. These communications help us keep you informed about improvements, maintenance, or changes to our services.

3.3.3. Marketing and Promotions

• With your consent, we may send you promotional emails or messages about new courses, special offers, educational resources, and relevant events. You have the option to manage your marketing preferences and opt-out of promotional communications at any time.

3.3.4. Educational Support

• Our support team may contact you in response to inquiries, requests for assistance, or feedback you provide. This communication is aimed at providing educational support and resolving any issues you may encounter on our platform.

3.3.5. Account and Security Alerts

• We may use your contact information to send important account-related alerts and security notifications, such as password resets, account verifications, or suspected unauthorized access.

3.3.6. Surveys and Feedback

• To improve our services and understand your preferences, we may invite you to participate in surveys or provide feedback. Your responses help us enhance the quality of our educational offerings.

3.3.7. Opting Out

• We respect your communication preferences. If you wish to opt out of any non-essential email communications, you can do so by adjusting your notification settings through your account or by following the unsubscribe instructions provided in our emails.

We value your privacy and strive to send you only relevant and necessary communications. You can manage your communication preferences, including opting in or out of marketing emails, to align with your preferences and needs.

Please note that certain communications, such as course updates and essential account notifications, are considered necessary for the effective delivery of our educational services and may not be opted out of.

3.4. Analytics and Research

Analytics and research play a crucial role in improving our educational services and ensuring the best possible learning experience. This section outlines how we use data for analytics and research purposes:

3.4.1. Data Analysis

• We collect and analyze data to gain insights into user behavior, preferences, and learning patterns. This analysis helps us understand how our platform is used and identify areas for improvement.

3.4.2. Platform Optimization

• The insights gained from data analysis are used to optimize our platform's functionality, content, and features. This ensures a user-friendly and efficient learning environment.

3.4.3. Course Improvement

• We use data to evaluate the effectiveness of our courses and educational materials. Feedback, assessments, and performance metrics are considered to enhance course content and teaching methods.

3.4.4. User Experience Enhancement

• Data analysis helps us tailor the user experience by providing personalized recommendations, content, and learning pathways that align with individual preferences and goals.

3.4.5. Academic Research

• In some cases, we may engage in academic research to improve education and learning outcomes. Research projects are conducted in a way that respects user privacy and anonymizes individual data.

3.4.6. Anonymization

• When data is used for research or analysis, we take measures to anonymize and aggregate information to ensure that individual users cannot be identified.

3.4.7. Data Sharing

• Any data shared for research purposes is done with strict confidentiality and adherence to ethical research standards. It is not shared with third parties for unrelated purposes.

We are committed to using data for the sole purpose of enhancing the quality of education on our platform. User privacy is paramount, and all research and analysis are conducted with the utmost respect for privacy rights and applicable data protection laws.

If you have any questions or concerns about our data analytics and research practices, please feel free to contact us using the provided contact information.

3.5. Legal Compliance

Nrgskillz is committed to complying with applicable laws and regulations governing the use and protection of personal information. This section outlines how we use your information to fulfill legal requirements:

3.5.1. Compliance with Applicable Laws

• We process your personal information in accordance with the laws and regulations that apply to our operations, including data protection laws, privacy regulations, and educational compliance standards.

3.5.2. Responding to Legal Requests

• In certain situations, we may be required by law to disclose your personal information in response to lawful requests from government authorities, law enforcement agencies, or legal processes.

3.5.3. Protecting Our Rights

• We may use your information to protect our rights, privacy, safety, and property, and to enforce our Terms of Service or other agreements.

3.5.4. Data Retention and Record-Keeping

• To meet our legal obligations, we retain certain information for specific periods as required by law. This includes records related to financial transactions and tax compliance.

3.5.5. Compliance with Educational Standards

• In the interest of maintaining the quality and integrity of our educational services, we may collect and use information to ensure compliance with educational standards, accreditation requirements, and academic policies.

3.5.6. Data Protection Officer

• We have appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with data protection laws and regulations. You can contact the DPO using the contact information provided in this Privacy Policy.

NrgSkillz is dedicated to safeguarding your privacy while meeting legal obligations. We only disclose your personal information when required by law or necessary to protect our rights, privacy, safety, or property. Rest assured that your information is handled with the highest standards of data protection.

If you have any questions or concerns about our legal compliance practices or how your data is used for these purposes, please do not hesitate to contact us using the provided contact information.

3.6. Marketing and Promotions

Nrgskillz may use your personal information for marketing and promotional purposes to keep you informed about our educational offerings, special offers, and relevant events. This section outlines how we handle marketing and promotional activities:

3.6.1. Marketing Communications

• With your consent, we may send you marketing communications via email, messages, or other channels to inform you about our courses, educational resources, promotions, and upcoming events.

3.6.2. Opting In

• You have the option to opt in to receive marketing communications when you create an account or through your account settings. You can manage your marketing preferences at any time by adjusting your settings.

3.6.3. Unsubscribing

• If you no longer wish to receive marketing communications from us, you can easily unsubscribe by following the instructions provided in our emails or contacting us directly.

3.6.4. Targeted Advertising

• We may use your information to display targeted advertisements on our platform or through third-party advertising networks. These ads are tailored to your interests and browsing behavior, as allowed by your preferences and settings.

3.6.5. Third-Party Marketing

• We do not share your personal information with unrelated third parties for their marketing purposes without your explicit consent.

3.6.6. Promotions and Special Offers

• We may use your information to provide you with information about promotions, discounts, and special offers related to our courses and educational services.

3.6.7. Marketing Analytics

• We may collect data related to the effectiveness of our marketing campaigns to analyze their impact and refine our promotional strategies.

We respect your preferences and provide you with the choice to opt in or out of marketing communications. Our marketing efforts are aimed at keeping you informed about educational opportunities and resources that align with your interests and goals.

If you have questions or concerns about our marketing practices or wish to update your marketing preferences, please contact us using the provided contact information.

4.1. Sharing with Educational Partners

Nrgskillz collaborates with educational partners and institutions to offer accredited courses and educational programs. This section outlines how we may share your information with these partners for educational purposes:

4.1.1. Accredited Courses

• Some of the courses offered on our platform are provided in partnership with educational institutions, organizations, or subject matter experts. To facilitate your enrollment in these accredited courses, we may share your personal information with these partners.

4.1.2. Enrollment Verification

• To verify your eligibility and enrollment status in accredited courses, we may disclose your personal information, such as your name, course details, and enrollment dates, to educational partners.

4.1.3. Academic Records

• Upon successful completion of accredited courses, we may share your academic records, including certificates and transcripts, with educational partners or institutions responsible for issuing certifications or credits.

4.1.4. Privacy Agreements

• Educational partners who receive your information are bound by privacy agreements and educational standards that require them to handle your data in a manner consistent with this Privacy Policy and applicable data protection laws.

4.1.5. Consent

• We will seek your explicit consent before sharing your information with educational partners for accredited courses. You have the option to enroll in these courses and provide consent during the enrollment process.

4.1.6. Third-Party Providers

• Some educational partners may use third-party service providers to support course delivery and assessments. These providers may have their own privacy policies and terms of service, which will be made available to you as needed.

4.1.7. Data Protection

• While we take measures to ensure the privacy and security of your information, we encourage you to review the privacy practices of our educational partners to understand how they handle your data.

Sharing your information with educational partners is essential to provide you with accredited courses and certification opportunities. We prioritize your privacy and ensure that educational partners adhere to stringent privacy agreements and standards.

If you have questions or concerns about the sharing of your information with educational partners, please contact us using the provided contact information.

4.2. Sharing with Service Providers

To enhance the functionality of our platform and deliver educational services efficiently, NrgSkillz may engage third-party service providers. This section outlines how we share your information with these service providers:

4.2.1. Service Enhancement

• We may share your personal information with trusted service providers to assist us in improving our platform, providing technical support, or delivering specific services such as hosting, payment processing, customer support, and analytics.

4.2.2. Data Processing

• Service providers may process your information on our behalf to perform essential functions that support our educational services. These providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than the services we have contracted them for.

4.2.3. Security and Compliance

• We collaborate with service providers to implement security measures and compliance standards to protect your data and ensure that it is handled in accordance with applicable laws and regulations.

4.2.4. Third-Party Tools

• We may integrate third-party tools or applications into our platform to enhance your learning experience. These tools may collect and process data as governed by their respective privacy policies. We encourage you to review these policies when using such tools.

4.2.5. Data Access

• Access to your personal information by service providers is limited to what is necessary to fulfill their contractual obligations to us. They are not permitted to use your data for any other purpose.

4.2.6. Data Security

• We take data security seriously and require our service providers to implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse.

4.2.7. Legal Compliance

• Service providers are expected to comply with applicable data protection laws and regulations when processing your information on our behalf.

We select our service providers carefully and ensure that they meet high standards of data protection and security. While we strive to protect your privacy, we encourage you to review the privacy practices of any third-party tools or applications you use on our platform.

If you have questions or concerns about the sharing of your information with service providers, please contact us using the provided contact information.

4.3. Legal Requirements

Nrgskillz may disclose your personal information when required to comply with legal obligations, protect our rights, or respond to legal requests. This section outlines the circumstances under which we may share your information due to legal requirements:

4.3.1. Legal Compliance

• We may disclose your personal information to comply with applicable laws, regulations, or legal processes. This includes responding to court orders, government requests, and law enforcement inquiries.

4.3.2. Protection of Rights

• We may share your information when necessary to protect our rights, privacy, safety, or property. This includes taking action to prevent or address potential fraud, security breaches, or violations of our Terms of Service.

4.3.3. Data Privacy Laws

• We adhere to data protection laws and may disclose your information to comply with obligations under these laws. This includes responding to data subject access requests, data breach notifications, or privacy-related inquiries.

4.3.4. Legal Process

• In the event of legal disputes or claims, we may share your information with legal counsel, regulatory authorities, or relevant parties involved in the legal process.

4.3.5. Protection of Others

• We may disclose your information when we believe it is necessary to protect the rights, safety, or interests of other users, our partners, or the public.

4.3.6. Business Transitions

• In the event of a merger, acquisition, sale, or other business transition, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any changes to this Privacy Policy.

4.3.7. Consent

• We may share your information with third parties if you have provided explicit consent for such sharing.

While we prioritize your privacy, there are circumstances where we may be legally obligated to disclose your personal information. We take measures to ensure that any such disclosure is carried out in accordance with applicable laws and regulations.

If you have questions or concerns about the sharing of your information due to legal requirements, please contact us using the provided contact information.

4.4. Business Transfers

Nrgskillz may undergo business transitions such as mergers, acquisitions, sales, or other changes in ownership or control. In such cases, your personal information may be transferred as part of the business transition process. This section outlines how your information may be handled during business transfers:

4.4.1. Notice of Business Transition

• In the event of a merger, acquisition, sale, or other business transition, we will notify you through prominent means, such as email or platform notifications. You will be informed of any changes to the ownership or control of your personal information.

4.4.2. Data Transfer

• Your personal information may be transferred to the new entity or owner as part of the business transition. The new entity will assume the rights and obligations outlined in this Privacy Policy.

4.4.3. Data Protection Continuity

• We will take measures to ensure the continued protection of your personal information during business transitions. The new entity will be required to adhere to the privacy practices outlined in this Privacy Policy and applicable data protection laws.

4.4.4. Consent

• We will seek your explicit consent if the new entity intends to use your personal information for purposes that are materially different from those disclosed in this Privacy Policy.

4.4.5. User Choices

• You will have the opportunity to make choices regarding your personal information during business transitions, including the option to delete your account or request the removal of your data.

We are committed to ensuring that your personal information remains protected and that you are informed about any changes related to business transitions. We encourage you to review any notifications or updates provided during such transitions.

If you have questions or concerns about how your personal information is handled during business transfers, please contact us using the provided contact information.

4.5. Consent and Control

We believe in putting you in control of your personal information. This section explains how you can exercise your consent and control over your data:

4.5.1. Consent

• You have the right to provide or withdraw your consent for the collection and processing of your personal information. You can manage your consent preferences through your account settings.

4.5.2. Account Deletion

• You have the option to delete your account at any time. Deleting your account will remove your personal information from our platform, subject to legal requirements.

4.5.3. Communication Preferences

• You can manage your communication preferences, including opting in or out of marketing emails, through your account settings. You have the choice to receive only the communications that matter to you.

4.5.4. Data Access and Correction

• You can access and update your personal information by logging into your account. We encourage you to keep your information accurate and up to date.

4.5.5. Data Portability

• You can request a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service if you wish.

4.5.6. Privacy Inquiries

• If you have questions or concerns about your privacy or data handling, please feel free to contact us using the provided contact information. We are here to address your privacy inquiries and requests.

Data Security

Safeguarding your personal information is a top priority for Nrgskillz. This section outlines the measures we take to protect your data:

4.5.7. Secure Data Transmission

• We use encryption and secure protocols to protect data transmitted between your device and our servers. This ensures that your information remains confidential during transmission.

4.5.8. Data Access Controls

• Access to your personal information is restricted to authorized personnel and is granted only on a need-to-know basis. We maintain strict access controls to prevent unauthorized access.

4.5.9. Data Storage

• Your data is stored in secure data centers with advanced security measures and access controls to protect against unauthorized access or breaches.

4.5.10. Data Retention

• We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When your data is no longer needed, it is securely disposed of.

4.5.11. Incident Response

• In the event of a data breach or security incident, we have procedures in place to respond promptly, investigate the incident, and take appropriate action to mitigate any harm.

4.5.12. User Responsibility

• While we take every precaution to protect your data, we also encourage you to take responsibility for your account's security. This includes using strong, unique passwords and safeguarding your login credentials.

We are committed to maintaining the security and confidentiality of your personal information. Our data security practices are designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

If you have any questions or concerns about your consent and control over your data or our data security practices, please contact us using the provided contact information.

5.1. Security Measures

At Nrgskillz, we are dedicated to ensuring the security of your personal information. This section details the security measures we have in place to protect your data:

5.1.1. Encryption

• We use industry-standard encryption protocols to secure data transmitted between your device and our servers. This encryption ensures that your information remains confidential during transmission.

5.1.2. Access Controls

• Access to your personal information is restricted to authorized personnel who require access for legitimate purposes. We maintain strict access controls to prevent unauthorized access to your data.

5.1.3. Secure Data Storage

• Your data is stored in secure data centers equipped with advanced security measures and access controls. These facilities are designed to protect against unauthorized access and breaches.

5.1.4. Data Minimization

• We only collect and retain the personal information necessary for the purposes outlined in this Privacy Policy. We do not collect more data than is required.

5.1.5. Data Retention

• Your personal information is retained for only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. When your data is no longer needed, it is securely disposed of.

5.1.6. Incident Response

• In the unlikely event of a data breach or security incident, we have established procedures to respond promptly. Our response includes investigating the incident and taking appropriate action to mitigate any harm.

5.1.7. Regular Security Audits

• We conduct regular security audits and assessments to identify vulnerabilities and ensure the ongoing effectiveness of our security measures.

5.1.8. User Responsibility

• While we employ robust security measures, we also encourage you to take responsibility for the security of your account. This includes using strong, unique passwords and safeguarding your login credentials.

5.1.9. Security Awareness

• We train our employees and contractors on security best practices to maintain a culture of security awareness within our organization.

We are committed to the highest standards of data security to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures are continually reviewed and updated to address emerging threats and vulnerabilities.

If you have any questions or concerns about our security measures or believe there has been a security incident related to your data, please contact us using the provided contact information.

5.2. Data Retention

Nrgskillz follows clear data retention practices to ensure that your personal information is retained only for as long as necessary for the purposes outlined in this Privacy Policy. This section explains our data retention policies:

5.2.1. Purpose Limitation

• We collect and retain your personal information for specific, legitimate purposes, as described in this Privacy Policy. Your data is not used for purposes beyond what is outlined herein.

5.2.2. Retention Period

• Your personal information is retained for the duration required to fulfill the purposes for which it was collected. This includes providing educational services, meeting legal obligations, and conducting business operations.

5.2.3. Legal Requirements

• We retain certain information to comply with legal obligations, including financial transaction records for tax and auditing purposes.

5.2.4. Account Deletion

• You have the option to delete your account at any time. When you delete your account, your personal information is securely disposed of, subject to legal requirements.

5.2.5. Anonymization

• In some cases, personal information may be anonymized or pseudonymized to prevent identification. Anonymized data may be retained for statistical analysis or research purposes.

5.2.6. User Data Control

• We provide you with tools to access, update, and delete your personal information. You have control over your data through your account settings.

5.2.7. Data Portability

• Upon request, we can provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another service.

We take data retention seriously and ensure that your personal information is not kept longer than necessary. Once the retention period for your data expires or you choose to delete your account, we securely dispose of your information to protect your privacy.

If you have any questions or concerns about our data retention policies or wish to exercise your rights related to data retention, please contact us using the provided contact information.

5.3. Third-Party Links

NrgSkillz platform may contain links to third-party websites, applications, or services that are not operated or controlled by us. This section explains our approach to third-party links:

5.3.1. Third-Party Websites

• Our platform may include links to websites, resources, or content provided by third parties for your convenience or reference. These third-party websites have their own privacy policies and terms of service that you should review separately.

5.3.2. Responsibility

• NrgSkillz is not responsible for the privacy practices, content, or actions of third-party websites or services. We encourage you to exercise caution and review the privacy policies of any third-party websites you visit.

5.3.3. User Discretion

• Your interactions with third-party websites or services are governed by your own discretion. We recommend that you familiarize yourself with their privacy practices to understand how they collect, use, and protect your data.

5.3.4. No Endorsement

• The inclusion of third-party links on our platform does not imply endorsement, affiliation, or sponsorship by NrgSkillz. We provide these links for informational purposes and do not control or influence the content on third-party websites.

5.3.5. Responsibility for Data

• When you navigate to third-party websites or services, any data you provide or interactions you have with those sites are subject to the respective privacy policies and terms of service of those third parties.

5.3.6. Reporting Concerns

• If you believe that a third-party link on our platform leads to a website or service that is not in compliance with applicable privacy laws or standards, please contact us using the provided contact information so that we can investigate the matter.

We value your privacy and strive to provide a safe and secure environment on our platform. However, we cannot control the privacy practices of third-party websites, and your interactions with them are subject to their respective policies.

If you have questions or concerns about third-party links or need assistance with any issues related to these links, please contact us using the provided contact information.

5.4. Children's Privacy

NrgSkillz is committed to protecting the privacy of children. This section outlines our approach to children's privacy:

5.4.1. Age Requirement

• Our platform is intended for use by individuals who are at least 16 years old or the minimum age required by applicable data protection laws in your jurisdiction. We do not knowingly collect or process personal information from individuals below this age.

5.4.2. Parental Consent

• If you believe that your child has provided us with their personal information without your consent, please contact us using the provided contact information. We will take steps to investigate and, if necessary, remove the information.

5.4.3. Educational Services

• We may offer educational services and content suitable for children under the age of 15 years. In such cases, we will take measures to obtain parental consent where required by applicable laws.

5.4.4. Parental Control

• Parents or legal guardians are encouraged to monitor and supervise their child's online activities, including their use of our platform. We provide parental control tools to help parents manage their child's account.

5.4.5. Data Protection

• We implement appropriate safeguards to protect the privacy and security of personal information collected from children in accordance with applicable data protection laws.

5.4.6. Data Deletion

• Parents or legal guardians may request the deletion of their child's account and personal information. We will promptly process such requests in compliance with applicable laws.

5.4.7. Educational Consent

• For educational services targeted at children, we may obtain parental consent in accordance with applicable laws and provide information about how personal information will be handled for educational purposes.

We are committed to complying with children's privacy laws and regulations to protect the personal information of children using our platform. If you have questions or concerns about children's privacy or need assistance with managing your child's account, please contact us using the provided contact information.

6.1. Access to Your Information

At NrgSkillz, we believe in transparency and providing you with control over your personal information. This section explains how you can access and review the personal information we have collected:

6.1.1. Account Access

• You can access and review the personal information associated with your account by logging into your account settings. This allows you to view and update your data to ensure its accuracy.

6.1.2. Data Access Requests

• If you would like to receive a copy of your personal information held by NrgSkillz in a structured, commonly used, and machine-readable format, you can make a data access request. We will provide this information within a reasonable timeframe.

6.1.3. Verification

• To protect your privacy and ensure that your personal information is disclosed only to the rightful owner, we may verify your identity before processing certain access requests.

6.1.4. Third-Party Tools

• If you have used third-party tools or applications on our platform, you may need to contact those third parties directly to access or review the personal information they have collected, as governed by their respective privacy policies.

6.1.5. Correction and Update

• If you find inaccuracies or errors in your personal information, you have the right to request corrections or updates to ensure that your data is accurate and up to date.

6.1.6. Data Portability

• Upon request, we can provide you with a copy of your personal information in a format that allows you to transfer your data to another service or platform.

We are committed to facilitating your access to your personal information and ensuring that you have the ability to review, correct, and update your data as needed. If you have any questions or wish to exercise your right to access your information, please contact us using the provided contact information.

6.2. Correction and Deletion

We understand the importance of ensuring the accuracy and completeness of your personal information. This section explains how you can request corrections or deletion of your data:

6.2.1. Data Correction

• If you believe that any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections. You can update your information through your account settings or by contacting us using the provided contact information.

6.2.2. Data Deletion

• You have the option to delete your account and personal information associated with it. Deleting your account will remove your data from our platform, subject to legal obligations and retention periods.

6.2.3. Account Deletion Requests

• To request the deletion of your account and personal information, please contact us using the provided contact information. We will promptly process your request in accordance with applicable laws and regulations.

6.2.4. Verification

• To protect your privacy and ensure that data corrections or deletions are carried out by authorized individuals, we may verify your identity before processing such requests.

6.2.5. Data Availability

• Please note that while we strive to accommodate your requests for data correction or deletion, certain information may be retained for legal, accounting, or business purposes.

6.2.6. Third-Party Tools

• If you have used third-party tools or applications on our platform, you may need to contact those third parties directly for data correction or deletion, as governed by their respective privacy policies.

We are committed to helping you maintain accurate and up-to-date personal information on our platform. If you have any questions or wish to request corrections or deletions, please contact us using the provided contact information.

6.3. Opting Out

We respect your choices regarding the use of your personal information. This section explains how you can opt out of certain data processing and communications:

6.3.1. Communication Preferences

• You can manage your communication preferences, including opting in or out of marketing emails and notifications, through your account settings. We provide you with the flexibility to receive only the communications that are relevant to you.

6.3.2. Marketing and Promotions

• If you no longer wish to receive marketing and promotional communications from us, you can opt out by following the unsubscribe instructions provided in our emails or by contacting us using the provided contact information.

6.3.3. Cookies and Tracking Technologies

• You have the option to control cookies and tracking technologies through your browser settings. Most browsers allow you to reject or disable cookies, but please note that doing so may affect certain functionalities on our platform.

6.3.4. Data Sharing

• Depending on your location and applicable laws, you may have the right to opt out of certain data sharing practices. If you wish to exercise this right, please contact us using the provided contact information.

6.3.5. Third-Party Tools

• If you have used third-party tools or applications on our platform, you may need to manage your preferences directly with those third parties, as governed by their respective privacy policies.

6.3.6. Account Deletion

• If you prefer not to use our platform and wish to opt out entirely, you can request the deletion of your account and personal information. Account deletion requests can be submitted using the contact information provided.

We respect your choices regarding the use of your personal information and aim to make it easy for you to exercise your preferences. If you have any questions or need assistance with opting out, please contact us using the provided contact information.

6.4. Do Not Track Signals

Some web browsers and devices may offer a "Do Not Track" (DNT) feature that allows users to express their preferences regarding online tracking. This section outlines our approach to Do Not Track signals:

6.4.1. DNT Support

• NrgSkillz currently does not respond to "Do Not Track" (DNT) signals from web browsers or other mechanisms. Our platform may continue to collect information as described in this Privacy Policy, regardless of your DNT settings.

6.4.2. Third-Party Tracking

• While we do not respond to DNT signals ourselves, certain third-party tools or services integrated into our platform may have their own policies regarding DNT signals. We encourage you to review the privacy policies of these third parties for information about their DNT practices.

6.4.3. Individual Choices

• Users have the option to manage their privacy preferences, including opting out of certain data processing and communications, as described in the "Opting Out" section (Section 6.3) of this Privacy Policy.

6.4.4. Browser Settings

• Users can also exercise control over online tracking through their browser settings, which may include enabling or disabling cookies and tracking technologies.

Please note that while DNT signals are a way for users to express their preferences, their effectiveness may vary, and not all websites and services may respond to such signals. NrgSkillz strives to provide transparency and options for user privacy preferences through other means as described in this Privacy Policy.

If you have any questions or concerns about our approach to Do Not Track signals or need assistance with privacy preferences, please contact us using the provided contact information.

6.5. Account Closure

We respect your right to close your account and delete your personal information from our platform. This section outlines the process for account closure:

6.5.1. Account Deletion Requests

• If you decide to close your account and delete your personal information, you can submit an account deletion request by contacting us using the provided contact information.

6.5.2. Verification

• To protect your privacy and ensure that account closure requests are genuine, we may verify your identity before processing the request.

6.5.3. Data Deletion

• Upon receiving your account closure request, we will take steps to delete your account and associated personal information from our platform within a reasonable timeframe, subject to legal obligations and retention periods.

6.5.4. Impact on Services

• Please be aware that closing your account may result in the loss of access to our services, content, and any progress or data associated with your account.

6.5.5. Data Availability

• Certain information may be retained for legal, accounting, or business purposes even after your account has been closed and your data deleted.

6.5.6. Third-Party Connections

• If you have used third-party tools or applications on our platform, you may need to manage your connections with those third parties separately, as account closure may not affect your interactions with them.

We respect your decision to close your account, and we are committed to processing such requests in accordance with applicable laws and regulations. If you have any questions or need assistance with account closure, please contact us using the provided contact information.

6.6. International Data Transfers

NrgSkillz Ltd may process and store your personal information in countries outside your own. This section explains how we handle international data transfers:

6.6.1. Cross-Border Data Transfer

• Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.

6.6.2. Data Protection Safeguards

• When we transfer your personal information across borders, we take steps to ensure that appropriate data protection safeguards are in place. These safeguards may include contractual agreements, data transfer mechanisms, or compliance with applicable laws and regulations.

6.6.3. User Consent

• By using our platform and providing your personal information, you consent to the transfer of your data to countries outside your own, as described in this Privacy Policy.

6.6.4. Data Storage Locations

• We will inform you of the locations where your personal information is processed and stored, as required by applicable data protection laws.

6.6.5. Privacy Rights

• Regardless of the location of your data, we will continue to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

6.6.6. Questions and Concerns

• If you have questions or concerns about international data transfers or the protection of your data, please contact us using the provided contact information.

We are committed to ensuring the security and protection of your personal information, even when it is transferred across borders. We take appropriate measures to safeguard your data and comply with applicable data protection laws.

7.1. Data Transfer Mechanisms

NrgSkillz employs various mechanisms to ensure the secure and compliant transfer of your personal information, especially when data is transferred across borders. This section outlines the mechanisms we use:

7.1.1. Standard Contractual Clauses

• We may use standard contractual clauses approved by relevant data protection authorities as a legal mechanism for transferring personal information to countries outside the European Economic Area (EEA) or other regions with stringent data protection requirements.

7.1.2. Binding Corporate Rules

• In some cases, we may rely on Binding Corporate Rules (BCRs) that have been approved by competent data protection authorities. BCRs ensure that personal information transferred within our corporate group is subject to appropriate data protection standards.

7.1.3. Privacy Shield Framework

• For transfers from the European Union (EU) and Switzerland to the United States, we may adhere to the Privacy Shield Framework, if applicable. The Privacy Shield Framework provides a framework for data protection compliance when transferring personal information to certified organizations.

7.1.4. Consent

• In situations where your consent is obtained for international data transfers, we will ensure that you are informed about the transfer and its implications.

7.1.5. Legal Compliance

• We may transfer personal information internationally when required or permitted by applicable laws and regulations, such as for the performance of a contract or compliance with legal obligations.

7.1.6. Data Protection Authorities

• In certain cases, we work closely with data protection authorities to address international data transfers and ensure compliance with data protection requirements.

7.1.7. Transparent Information

• We will provide you with transparent information about the mechanisms used for international data transfers, including any third parties involved, where applicable.

We are committed to ensuring that your personal information is transferred securely and in compliance with applicable data protection laws. If you have any questions or concerns about our data transfer mechanisms or the protection of your data during international transfers, please contact us using the provided contact information.

8. California Privacy Rights

8.1.1. California Consumer Privacy Act (CCPA)

• California residents have specific privacy rights under the California Consumer Privacy Act (CCPA), which includes the right to know what personal information is collected, used, disclosed, and sold by us.

8.1.2. Right to Access

• California residents have the right to request access to their personal information collected by us over the past 12 months. You can make this request by contacting us using the provided contact information.

8.1.3. Right to Deletion

• California residents have the right to request the deletion of their personal information, subject to certain exceptions. You can make this request by contacting us using the provided contact information.

8.1.4. Right to Opt-Out

• California residents have the right to opt out of the sale of their personal information. We do not sell personal information to third parties.

8.1.5. Non-Discrimination

• We will not discriminate against California residents for exercising their privacy rights under the CCPA. This includes denying goods or services, charging different prices, or providing a different level of service.

9. European Union (EU) Data Subjects

9.1. Data Protection Officer

• NrgSkillz has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection matters within the organization. You can contact our DPO regarding any questions or concerns related to your personal information or data protection by using the provided contact information.

We take your privacy seriously and are committed to addressing your privacy rights and concerns, whether you are a California resident or an EU data subject. If you have any questions or wish to exercise your privacy rights, please contact us using the provided contact information.

9.2. GDPR Rights

9.2.1. General Data Protection Regulation (GDPR)

• If you are an individual within the European Economic Area (EEA) or a data subject covered by the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information.

9.2.2. Right to Access

• You have the right to request access to your personal information held by Skillsasa Ltd. We will provide you with a copy of your data in a structured, commonly used, and machine-readable format.

9.2.3. Right to Rectification

• You can request the correction or updating of inaccurate or incomplete personal information we hold about you.

9.2.4. Right to Erasure

• You have the right to request the deletion of your personal information, subject to legal obligations and retention periods.

9.2.5. Right to Restriction of Processing

• You can request the restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

9.2.6. Right to Data Portability

• You have the right to receive your personal information in a structured, commonly used, and machine-readable format, allowing you to transfer it to another data controller.

9.2.7. Right to Object

• You can object to the processing of your personal information, including for direct marketing purposes or when processing is based on legitimate interests.

9.2.8. Right to Withdraw Consent

• If processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

9.2.9. Automated Decision-Making

• We do not engage in automated decision-making processes, including profiling, that significantly affect you without your explicit consent.

9.2.10. Lodge a Complaint

• If you believe that your data protection rights under the GDPR have been violated, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

9.2.11. Exercising Your Rights

• To exercise any of your GDPR rights or inquire about your personal information, please contact our Data Protection Officer (DPO) using the provided contact information.

We are committed to respecting and facilitating the exercise of your GDPR rights and ensuring compliance with the General Data Protection Regulation.

9.3. Legal Basis for Processing

NrgSkillz processes personal information based on lawful grounds and in accordance with applicable data protection laws. This section explains the legal bases on which we rely for processing your data:

9.3.1. Contractual Necessity

• We process personal information when it is necessary for the performance of a contract to which you are a party or when taking steps at your request before entering into a contract. This includes providing our educational services and fulfilling our obligations to you.

9.3.2. Legal Obligations

• We may process personal information to comply with legal obligations, such as tax or regulatory requirements, and to cooperate with law enforcement agencies when required by applicable laws.

9.3.3. Consent

• In some cases, we may rely on your explicit consent as the legal basis for processing personal information. You have the right to withdraw your consent at any time, as explained in Section 6.3 (Opting Out).

9.3.4. Legitimate Interests

• We may process personal information based on our legitimate interests, provided that such processing does not override your rights and interests. Our legitimate interests include improving our services, ensuring security, and conducting business operations.

9.3.5. Vital Interests

• In exceptional circumstances, we may process personal information to protect the vital interests of individuals or ensure their safety.

9.3.6. Public Task

• We may process personal information when it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

9.3.7. Consent of Minors

• For individuals below the age of consent, we may rely on parental or guardian consent when required by applicable laws.

We are committed to ensuring that personal information is processed lawfully and transparently, and that individuals' rights and interests are respected. If you have questions or concerns about the legal basis for processing your data, please contact us using the provided contact information.

9.4. International Data Transfers

NrgSkillz may process and store your personal information in countries outside your own. This section explains how we handle international data transfers:

9.4.1. Cross-Border Data Transfer

• Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.

9.4.2. Data Protection Safeguards

• When we transfer your personal information across borders, we take steps to ensure that appropriate data protection safeguards are in place. These safeguards may include contractual agreements, data transfer mechanisms, or compliance with applicable laws and regulations.

9.4.3. User Consent

• By using our platform and providing your personal information, you consent to the transfer of your data to countries outside your own, as described in this Privacy Policy.

9.4.4. Data Storage Locations

• We will inform you of the locations where your personal information is processed and stored, as required by applicable data protection laws.

9.4.5. Privacy Rights

• Regardless of the location of your data, we will continue to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

9.4.6. Questions and Concerns

• If you have questions or concerns about international data transfers or the protection of your data, please contact us using the provided contact information.

We are committed to ensuring the security and protection of your personal information, even when it is transferred across borders. We take appropriate measures to safeguard your data and comply with applicable data protection laws.

10. Changes to Your Information

10.1. Keeping Your Information Updated

• It is important to ensure that your personal information is accurate and up to date. You can review and update your information by logging into your account settings on our platform.

10.2. Data Correction Requests

• If you believe that any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections. You can update your information through your account settings or by contacting us using the provided contact information.

10.3. Data Deletion Requests

• You have the option to delete your account and personal information associated with it. Deleting your account will remove your data from our platform, subject to legal obligations and retention periods. Account deletion requests can be submitted using the contact information provided in Section 6.5 (Account Closure).

11. Contact Us

If you have any questions, concerns, requests, or inquiries related to this Privacy Policy, your personal information, or any other matter, please feel free to contact us using the following contact information:

NrgSkillz 7th floor, Le Mac, Nairobi, Kenya Email: info@nrgskills.com Phone: [number]

We are committed to addressing your inquiries and providing assistance as needed. Your privacy and data protection are important to us, and we are here to assist you.